Returns & Refunds policy

Refund and Return Policy Thank you for choosing BRIGHT BLUE INNOVATION CIRCLES PRIVATE LIMITED as your software product provider. We are committed to delivering high-quality software applications and services to meet your needs and expectations.

If you are not satisfied with our software products or services, you have the right to request a refund within 7 days from the date of your purchase.

The deadline for requesting a refund is 7 days from the date you purchased the software product or service or from the date you activated the software product or service, whichever is later.

To request a refund, you must inform us of your decision by sending an e-mail to contact@bbictech.com. Please include your name, order number, and reason for requesting a refund.

We will process your refund request within 30 days from the day on which we receive your e-mail. We will use the same means of payment as you used for the purchase, and you will not incur any fees for such a refund.

Conditions for returns:

In order for the goods to be eligible for a return, please make sure that:

  • You have not used the software product or service for more than 7 days

  • You have not violated the terms and conditions of the software product or service

  • You have not caused any damage or loss to the software product or service or to any third party by using the software product or service

  • You have not requested a refund for the same software product or service before

The following software products or services are not eligible for refunds:

  • Customized software products or services that are made to your specifications or clearly personalized

  • Software products or services that are offered for free or as part of a promotion or a trial

  • Software products or services that are subject to a separate refund policy or agreement

We reserve the right to refuse refunds of any software products or services that do not meet the above refund conditions at our sole discretion.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail contact@bbictech.com.